Returns & Exchanges
At Cadence, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a hassle-free 30-day return policy on all eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Label and Ship
Print your prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing